United Parcel Service instills the TRUTH in each and every employee. in Vegas and I'm finding that I am getting a lot of old mail addressed to former tenants and even if I take the letters to the post office and ask for them to be cancelled because I am the only one in the designated apt, the post office has sent them back to me. I will no longer use USPS to ship packages. Dallas Consumer Affairs/US Post Office. As being a supervisor in customer service. To report mail theft by a non-postal employee, please call 1-877-876-2455 from 8 a.m to 4:30 p.m in all time zones, and select option 5, or visit: Postal Inspection Service Complaint Form. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Copyright © 2020 Consumers Unified LLC. Get buying tips about Shipping Companies delivered to your inbox. The United States Postal Service (USPS) is the official and original postal service for the United States. Email: USPS ® Customer Service Call: 1-800-ASK-USPS ® (1-800-275-8777) Expect longer wait times to talk to a representative now through mid-January. The jobs are not the easiest job to work with. In order to receive a timely response, it is recommended that correspondence be mailed to the Office of the Consumer Advocate: Postal Inspection Service Consumer Affairs & Claims: Military & Veteran Affairs : MI Department of Military & Veteran Affairs Veterans Affairs Directorate: Military & Veteran Affairs: Veterans Crisis Line: U.S. Department of Veteran Affairs: Military & Veteran Affairs: VA Benefits: U.S. Department of Veteran Affairs: Military & Veteran Affairs I had a package sent to me for the 2-day shipping, on 12/7, its 12/11 now!!! ConsumerAffairs is not a government agency. Plus, stay updated on the latest COVID-19 service impacts and FAQ resources. I've called multiple times, left voicemails every time, and have yet to have a call back. It is a direct reflection of a commitment to quality service to its suppliers and the community they serve. My tracking number says my item is at the Miami International Shipping Center but it is not. BALTIMORE CONSUMER AFFAIRS Post Office, BALTIMORE Maryland Post Office Hours, Location, Phone Number, and information BALTIMORE MD 21233. It gives us— the customers— a vision of quality and commitment in a service area that we all expect from Amazon. We aim to provide readers with the most up-to-date information available about today's consumer products and services. US POSTAL INSPECTION SERVICE. In summary, they actually charge for a service they failed to perform. Anyone who needs assistance in the Buffalo area should call the U.S. I went back up to the post office yesterday on 12-9-2020 and was told the managers were gone for the day and was given yet another number to call. Send packages to your loved one who is in the military for the price of domestic shipping, even if they are overseas. I could go on and on and on and on and on about their excellence. Sign up to receive our free weekly newsletter. Correct and Standardize Your Address List, Undeliverable-as-Addressed (UAA) Mail Statistics, Make a FAST (Facility Access and Shipment Tracking) Appointment, Mailers' Technical Advisory Committee (MTAC), National Virtual AIM Meeting - June 4, 2020 (Video Presentation), National Virtual AIM Meeting- June 4, 2020 (Slide Presentation), Consumer & Industry Contact (formerly Consumer Affairs) Office Locator. They include polyethylene foam dots or inserts that prevent items from moving during transport. GO UPS! They go beyond the call of duty. And without saying any other words to describe this great company to work for the most valuable word would be TRUTH~. Knowing your rights, considerations and how to pursue a complaint against a business or service provider. Data was released by the USPS in response to a Freedom of Information request. Unsubscribe easily. We value your privacy. For more information about reviews on ConsumerAffairs.com please visit our The package wasn’t left. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. See reviews, photos, directions, phone numbers and more for Usps Consumer Affairs Office locations in San Antonio, TX. I truly like the onetime concerns. 7 days a week.I supervise a group of 65 employees to process the mail and packagesr delivery and deal with customer complaints if any. Mail options: It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. It’s very sad because I have lost a lot of money because of them. I did as instructed and paid over $80 to ship my dress back. They said 12/10 at 9 pm. … 951 West Bethal Rd. Do better! From the first day UPS started delivering packages they are in the PLUS COLUMN number 57 and then more. Consumer Protection, Office of, Room 801 586-2630. I am very disappointed with this. Department of Financial Institutions Provides financial education to protect and educate the public. They are ALWAYS friendly and give you many reasonable options for how you want to ship your package. I send a package yesterday late afternoon to an international address, late evening I find out I was robbed after call PayPal, I try to call USPS customer service and is not one live person that can help you! I don't have time to write of the pluses for UPS. Easy to use: Write to: The Consumer Advocate, U.S. * The ZIP code must be five digits. A link has directed you to this review. U.S. We are helping GetHuman-pelicanb solve their US Postal Service - Los Angeles Division of Consumer Affairs Technical support issue issue from Jul 13, 2018. Other offices are loaded with customers and there is a waiting line. The U.S. Why does this make a difference? But, she made sure I knew who to contact the next morning. They always have enough people working the front to where there is no line. I have bought multiples things online and I get a USPS tracking number and set up text alert and email alert and signed up for informed delivery but they don’t deliver my packages still. U.S. Government. No, I do not work for United Parcel Service. United States Postal Service. If only the first 3 digits are known, please use 00 for the remaining two. Business Service Network. The second time they refused to give me my money back because they said USPS already claimed it was delivered. The Consumer & Industry Contact (formerly Consumer Affairs) Office Locator office(s) that serves can be contacted at: To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). FAQ. This site uses data compiled by the US Postal Service. You definitely are the best in all areas. By email: click here. The staff consists of customer service specialists and investigators who are charged with administering the Palm Beach County Consumer Affairs, Moving, Water Taxi, Towing, Vehicle for Hire, and Home Caregiver Ordinances. Posted on July 28, 2020 July 28, 2020 by 21cpw. The Consumer Affairs Division is a Palm Beach County government agency under the Public Safety Department. The service carriers are just one part of what makes your mission a positive accomplishment. I don't ship often but when I do I'll ship via USPS. Thank you, you have successfully subscribed to our newsletter! I was told to file a claim with the post office 2 months ago, so I did. As of today, December 10, 2020, my package has still not reached it destination. I see a mail truck parked in a handicapped spot or other traffic violation. Customer Care Center. Consumers and businesses can also arrange for package pickup online, making it easy to mail packages without leaving home. Be the first one to find this review helpful. Enjoy reading our tips and recommendations. Precious Cargo Boxes are available in three sizes. I get to meet different people with different personalities. Service Hubs and Facilities; Important Resources. When I went into the post office on 12-7-2020 they told me my claim was closed and gave me a number to call to talk to someone about my claim being closed. Sonya Mackey. USPS-Consumer Affairs Office. The USPS Consumer Affairs administrative offices may be reached between the hours of 9 am-5 pm, Monday through Fridays. The package was brought to my house that night. They arrived anyway and they offer no refunds. Oberlin Renee Fleming Consumer Affairs - 713-226-3442. ... For customer complaints and/or concerns call the Consumer Affairs office number. Plus they are offered great healthcare benefits. I have moved into a new apt. Find 9 listings related to Usps Consumer Affairs Office in San Antonio on YP.com. (972) 393-6755. No sign of my package. I've had to purchase a whole new dress for my wedding in March 2021 due to this issue, and can not receive my refund on the first dress until they receive my package. Save an additional two dollars when you use a large flat rate box. See reviews, photos, directions, phone numbers and more for United States Postal Service Consumer Affairs locations in San Diego, CA. 5Fvt Friendly, courteous, on time and they always put the package on a safe secure area. But, a note was left regarding the attempt to deliver. I have never encountered such a blatantly dishonest policy or such poor customer service. Connect with our customer service representatives to help resolve your issue and get back on track. Postal Bulletin 22225 > NATIONAL CONSUMER PROTECTION WEEK March 2–8, 2008 > … They give college students excellent pay as they attend college and work for United Parcel Service. Phoenix, AZ 85082. She informed me of the forms I needed to fill out, which box to place my dress in for proper shipping, and told me to come back when that was all completed. By US mail: Consumer Advocate; US Postal Service; 475 L'Enfant Plaza SW Room 4131; Washington DC 20260-5601 Tag: Postal Service Consumer Affairs USPS OIG: How Does Missent Mail Affect the USPS’s Service Standards? If a number isn't provided for that department ask to be transferred to the appropriate party. I want to stay indoors as much as possible but they don’t deliver my packages so I’m forced to go outside to buy stuffs myself. The Consumer Advocate represents consumers at the top management level in the Postal Service. Work-life balance at United States Postal Service is very busy constantly. The webpage is organized to provide consumers and … It turns out that I didn’t need to contact anyone. Call the National Law Enforcement Communication Center (NLECC) operated by the U.S. Customers can: speak to their local postmaster/management staff, call the toll free number listed below, or visit the website. A few days later I went to my local post office and the postal representative went out of her way to search for the package and contacted the delivery person for my area in an attempt to locate it. Consumer Affairs Mail Service Updates Site Now Called USPS Service Alerts. Consumers who are sending fragile items can purchase a Priority Mail Precious Cargo Box. Never open to the elements. USPS offers several mailing options so consumers can find a shipping timeframe and cost that meets their needs. Ever since Benjamin Franklin was appointed as the first postmaster general in 1775, USPS has been delivering mail to people across the country. Customer Relations. The post office nearest me is run better than most. This company is not yet accredited. Shame, from now on I will try to use another service. The one word I would describe United Parcel Service is INTEGRITY. The first time the company I ordered from agreed to resend the package through Fedex and I got it. Visit: United States Postal Service Consumer Affairs Office Locator Unsubscribe at any time. See how we're doing it and we can help you too. I mailed my wedding dress at my local USPS in Birmingham, AL on July 8, 2020. Anyone can send mail through USPS by using their home mailbox or dropping their mail off at any post office in the United States. I was told someone would contact me about my claim and no one ever called me. The Postal Service realizes that being in crunch time puts guaranteed delivery times in an iffy position, but it says there are a few things consumers can do to better their chances. USPS-Consumer Affairs Office. Unsubscribe easily. 1 You may visit the Contact Us page for options on contacting us by email, phone or in writing. I will NEVER ship here AGAIN!!!! See reviews below to learn more or submit your own review. Please use this link to see all abbreviations: https://pe.usps.com/text/pub28/28apb.htm. Is nothing I can do, call this number for customs," I call the number and everything is an automated questions and answer, so I have no way to stop this package, this show me all delinquents can rob you and is nothing you can do! Today, USPS has expanded its services to also include international shipping, package shipping and priority mail. Please note: *The two letter state abbreviation must be used. This ZIP-code based tool helps you locate the correct office. 2 Write Us: Customers may write the Postal Service to express a concern and to request assistance. Never dirty. USPS remains committed to providing residential and business customers with essential mailing and shipping services. Have a similar issue? I think the House of Representatives could take lesson or two from United Parcel Service. Business Profile. Consumer affairs offices across Canada Contact information for federal, provincial and territorial consumer affairs offices. PO Box 61713. How do I know I can trust these reviews about USPS? Office of the Consumer Advocate. We were unsuccessful at that point. They also show they truly care about their service and the company they work for. The post office delivers our mail to a cluster box of 11 mail boxes. I have several letter carriers and they are all very polite and helpful. Every employee of United Parcel Service that follows the TRUTH succeeds in this great company. Our content is intended to be used for general information purposes only. Business Profile. File Complaint about Theft, Fraud, Waste, or Abuse Committed by the USPS or its Employee: Military and diplomatic mail: You can tell they are well trained. The note apparently blew away before I got home. Organizations that are members of Consumer Protection Washington. Its location on this page may change next time you visit. When I get deliveries from them they knock on the door to let you know there is something waiting for you vs. FedEx who just dumps it on your porch and leaves. (602) 223-3223. Precious Cargo Box: Postal Inspection Service at (877) 696-5322. I spent $15 per package to intercept 8 packages that were sent in error. Most and last is the word GOD. The Postal Service has approximately 617,000 employees and handles about 200 billion pieces of mail annually generating more than $67 billion in operating revenues. James E. Stotts, Jr. Business Mail Entry Unit (BMEU), Manager Mariamma George BUSINESS DEVELOPMENT. We value your privacy. If they can't guarantee this service, they should not offer it. Crazy! I stopped ordering stuffs online because of them. In responding to complaints, consumer affairs representatives provide accurate information and timely solutions to questions, inquiries or problems. Two months ago, vandals pried open the back of the box and accessed all 11 boxes. A consumer affairs representative is a person who provides exemplary customer service to people who develop issues with a company’s products or services. These boxes ship for a flat rate and include $50 worth of insurance. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Recently, I was waiting for a package that was brought to my house. Investigates & prosecutes consumer complaints alleging unfair or deceptive trade practices, including advertising, refunds, motor vehicle rentals, door-to-door sales, credit practices. If your postal problems cannot be solved by your local post office, then write to the Consumer Advocate. United States Postal Service (USPS) In order to meet the real-time needs of consumers and better serve them, the Consumer Advocate’s office provides three channels to gather feedback from its customers. Multi Location Business Find locations. Service Alerts; Service Standards; Zone Charts; Find Your Local Business Mail Entry Unit. Priority Express fees start at $22.95, and shipping runs seven days a week, so packages will be delivered on weekends. Stamps cost only 47 cents, and your parcel will be delivered within one to three business days. Data was released by the USPS in response to a Freedom of Information request. His staff stands ready to serve you. This site uses data compiled by the US Postal Service. Coppell, TX 75099. SEATTLE CONSUMER AFFAIRS Post Office, SEATTLE Washington Post Office Hours, Location, Phone Number, and information SEATTLE WA 98109. They don’t deliver my packages but update the tracking number as delivered. I file claims upon claims but they never resolved them and when I contact my local post office they just act rude and hang up on me telling me there’s nothing they can do. Or phone: 1-202-268-2284. Shipping insurance: All the hours and different shifts that go along with the jobs. This company pays for a student's college tuition and books. Postal Inspection Service is responsible for ensuring Postal Service employees’ safety and the security of the mail. I've now been on the phone on hold for 1 hour and 12 mins. It’s really annoying. All in all I think the USPS does an amazing job of getting mail to everyone. You can print off a label complete with custom forms right from your home printer and arrange for home pickup to simplify the process of sending a package to the military overseas. I was home all day because I’m working from home now. Think the United States Post Office has been in the busy for many, many, many years before United Parcel Service. I have lost more than a $100 worth packages because of them. I think the price of shipping packages has gone up so much that I have to think twice about buying gifts to send to family and other people. Consumer & Industry Contact (formerly Consumer Affairs) Office Find 140 listings related to United States Postal Service Consumer Affairs in San Diego on YP.com. To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). First class mail is available to send items weighing up to 13 ounces. Of course, the mail office you go to has different experiences, some are not so crowded and service is quite fast. My saying is GO BIG BROWN and continue to make your customers happy. They update my packages as delivered but never deliver them. Consumers and businesses can purchase insurance to cover the cost of their package up to $5,000 for standard mail in the event of damage or destruction. USPS Service Alerts provides customers with near real-time information about postal facility service disruptions due to weather-related issues and other natural disasters or events. Headquarters. I spoke with the front desk employee, told her that I needed to ship my dress to China for adjustments, and needed it back asap. The United States Postal Inspection Service has the responsibility of ensuring the security and sanctity of the US mail, as well as investigating mail-related crime. Secretary of State Tools and resources to help you GiveSmart Office of the Attorney General Safeguarding consumers from fraud and unfair business practices Utilities and Transportation Commission Helping guard The Consumer Advocate of the Postal Service coordinates policy for the District Consumer and Industry Affairs Offices and provides a final avenue within the Postal Service for resolving customer complaints. Easily access our online tools and services to send items from home. We’ll start sending you the news you need delivered straight to you. I've never shipped or received anything that was broken in transit and the boxes are in good condition when they arrive. Postal Service, Washington, D.C. 20260-6320. Mail Service Updates on usps.com now has a new look and a new name — USPS Service Alerts. Let me add that their vehicles are always neat and clean. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. They always make it right if a mistake is made. All Rights Reserved. 475 L’Enfant Plaza, SW. Washington, D.C. 20260-2200. Dallas Consumer Affairs/US Post Office. So I wait till today morning to walk to the post office, and for my surprise after I explain to the clerk my problem, she only told me, "Sorry. Most priority mail shipments automatically come with $100 worth of insurance, and more can be added on for an upcharge. Carolyn Miller Patricia Campbell-Banks. 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